We do our engraving jobs professionally and do the best we can to meet your custom engraving needs. If you are not satisfied with the order you have received, feel free to E-Mail us or stop in our store and we’ll do our best to make you happy.

Return Policy

Personalized Merchandise:

We guarantee our engraving job completely as you ordered it.
If you don’t like the products you have received, please E-Mail us within 48 hours with your concerns. We will respond promptly with instructions on how to return your engraving products, once we have received your return, your order will be redone as you desire and shipped in next business day.

Attention to  Custom Engraving Customers:

• You must verify all engraving information is accurate before submitting the order.

• You are responsible for the return shipping fee.

Non-Personalized Merchandise:

You may receive a complete refund or exchange for merchandise of equal value within 14 days of the delivery date.

No refunds or exchanges after 14 days from the delivery date.

• Refund or exchange merchandise must be in a new and resale condition with original tags, labels and packaging.

• Customer is responsible for the return shipping fee.